Highlands Receives Thank You

7/31/2014

Dear Mr. Bryant,

A few weeks ago my mother suffered a fall at home and had to be hospitalized for a few days. She was then admitted to the Highlands Health and Rehab Center for rehabilitation.
The purpose for this letter is to commend both the hospital employees and the rehab employees for the care she received. Everyone went out of their way to make her comfortable and happy. She never once complained and she was so pleased with the treatment and nurturing she received. She lived in Birmingham before she came to live with me here in Scottsboro and was not accustomed to that kind of care in larger hospitals.
I wish I could call everyone by name that helped her so much but there were so many, including little Lucy. Sharona and Jessica were so helpful in keeping us updated on her condition and her progress.
We are so very grateful for everything that was done for her and the kindness and consideration of all the staff made a difficult experience much easier for her and for me.

Warmest regards,
Kenneth H. Looney

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