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Medical Records

HMC patients have access to their medical records through our My Health Portal app. 

Patients may also request a copy of medical records by mail or in person. Patients (or legal representatives) must complete required forms and submit them with a copy of a valid photo ID. Please click on the forms below to print a downloadable version. Forms are also available in the Medical Records office.

  • Patients requesting their own records
  • Parents of minor patients requesting records
  • Caregivers acting on behalf of a patient (i.e. Medical Power of Attorney). A copy of the Medical Power of Attorney will need to be attached.
  • If patient is deceased, please make sure to attach a copy of death certificate

Once Medical Records receives a request, it takes five to seven business days to process paper copies and 30 days to process records currently stored on microfilm.

Physician offices or other health care providers may request a copy of medical records by faxing the request on office letterhead to (256) 218-3583.

To speak with someone about your request, call (256) 218-3738.

To request a copy by mail

Mail the completed forms to:

Highlands Medical Center
ATTN: Medical Records
PO Box 1050
Scottsboro, AL  35768

Include a completed Authorization to Disclose Health Information form.