we're making Communication with Families Easier and Better using iPads

All HMC services are open but visitation restrictions are still being implemented per the order of Governor Ivey.  During this time nurses and/or physicians call designated family members each day with status updates.  HMC is going a step beyond phone conversations to make virtual meetings through FaceTime available as well.  The hospital has purchased iPads to allow for visual conversations between hospital staff, patients and family members. The FaceTime communication can also provide virtual visits with members of the clergy, in end of life situations or before placing a patient on the ventilator should time allow.  

Being able to see each other during communication can help physicians and family members more accurately interpret information, concerns and post-discharge care needs. It also helps to lift the spirits of our patients when they get to see the faces of their loved ones who cannot be here with them.  While our caring staff is with each patient throughout the day and night, feeling the support and love of family helps patients in the recovery process.  In addition to HMC, iPads are also available at both Highlands Health & Rehab and Cumberland Health & Rehab to use with their residents.  

Do not worry if you don't have access to FaceTime.  Our staff will continue to call designated family members each day who do not have FaceTime.

HMC is reopen for elective procedures and ancillary services

By order of Governor Kay Ivey, medical centers are now permitted to perform elective procedures again. With the exception of the Wellness Center and Gift Shop, all services offered by HMC are back up and running. This includes surgical services, Sleep Disorder Center, lung cancer screenings, physical therapy, speech therapy, occupational therapy, respiratory therapy, infusion therapy and all other services provided at the hospital.

screening and collection sites in jackson county this week

HMC Drive-Thru Screening Site:

   Physician order and appointment required to be screened at this site.

Scottsboro Junior High School on Heroes Drive

10:00am - 2:00pm

• Wednesday

NO VISITORS ALLOWED AT HMC

For the protection of our patients, staff and visitors, and by order of Governor Kay Ivey  and the Alabama Department of  Public Health (March 19, 2020), no visitors are allowed at Highlands Medical Center.

Exceptions:
   One visitor per patient will be permitted in extraordinary circumstances, including maternity, pediatrics and end-of-life care.

Medical screenings for fever will be performed on  all approved visitors. Persons with a temperature of  100.4 degrees or greater will not be allowed to enter.

HMC remains open to patients for diagnostic services and treatment in the Therapy Center, Imaging Center, Surgery Center, and Outpatient Lab as prescribed by a physician, as well as, those seeking emergency medical attention.  

People needing to make a payment should not come to the facility, and instead call 256-218-3839 for assistance.